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Managing Director, Cx Transformation @Brillio
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WORK HISTORY
Managing Director, Cx Transformation @Brillio
San Ramon, CA, US
Leading purpose-led customer experience transformations across Sales, Service, Marketing and Commerce domains powered by AI.
EDUCATION
JNV University, India
Bachelor of Engineering, Electronics and Communication
SKILLS
ABOUT ANUJ MATHUR
Seasoned Digital Transformation leader with decades of expertise in guiding Fortune 500 clients through complex global technology programs. My extensive industry knowledge spans High-Tech, Retail, Consumer Goods, Manufacturing, and Chemicals, providing me with a unique vantage point to create customer-centric solutions across all touchpoints and channels. I serve as a Digital Transformation and Sales Executive, focused on providing clients with digital strategies, services, and solutions with GenAI + AI/ML use cases.In my role as an executive leader, I focus on driving measurable outcomes while fostering a collaborative and innovative environment. I am a thought leader in eCommerce and customer transformation, consistently pushing boundaries to deliver breakthrough solutions.Core Competencies:Product Discovery | Requirements Definition | Feature Prioritization | Technology Integration | GenAI Technologies | Innovation Strategy | Performance Metrics | Market Analysis | Customer Experience (CX)| Customer Centricity | eCommerce | Subscriptions Management | CPQ | Billing | Online Payments | AI/ ML Product Recommendations | P&L Management | Targeted Outcomes | Executive Presentations | High Performance Teams | Go-to-Market Strategy
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