Antoinette Turner

Assistant Banking Center Manager Ii @Comerica Bank

San Diego, CA, US

Primary contact and liaison for branch staff, partners and customers in Branch Managers absence- Responsible for all branch Operations to ensure a pass in bi-annual and annual Risk Assessments- Responsible for delegation of operational duties and training among branch employees to ensure knowledge and a successful Risk Assessment- Work closely with bank\'s Operational Managers to ensure passing grades on all Risk Assessments and components- Assist with Banks Revenue Growth with deepen customers relationships business and consumers, loans business and personal, collaboration with internal and external partners- Recognized and awarded for Treasury Management partner collaboration for Q4 2020- Develop and manage portfolio relationships for $1.00-$1million customers- Assist Manager and Human Resource with hiring, career development, training, disciplinary action, mid- year and annual performance appraisals- Responsible for branch and teams\' compliance with Federal, State, Local Laws, regulations, policies and procedure. Completion of all annual training- Ensure branch offers excellence customer service to all customers with every transaction- Conduct Financial Literacy classes to elementary and high school students- Develop Center of Influence relationships to assist with generating leads and prospects- Daily handling of large amounts of cash, branch cash, ATM, TCR balancing- Balancing of negotiable of cashier checks, travelers\' checks, debit cards, general ledgers, safety deposit boxes, key inventory- Manage reports and personal documents. Ensure accuracy of all teller\'s cash balancing- Responsible for ensuring all accounts business and personal are opened correctly and paperwork is correct and active according to Bank, Federal and State laws- Responsible of the safety and security of branch and employees through awareness, knowledge and training- Acting role as temporary Manager appx 4 times.

Aurora University

Bachelor's degree