Anna Portillo
Deal Desk Analyst - North Hospitality @North
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WORK HISTORY
Deal Desk Analyst - North Hospitality @North
Dallas-Fort Worth, TX, US
Acts as a POS and Merchant Processing expert to consult and advise agents through deal structuring during the sales process.Works with leaders to help design and create templates and processes to ensure smooth and proper account contracting to streamline the sales process.Improves customer experience by ensuring deals are processed quickly and efficiently while communicating and tracking status to provide updates to Sales leadership and agents.Provides resources and training to salespeople on tools, processes and systems to ensure efficiency.Works with agents to analyze sales deals and contracts ensuring they are structured with the proper sales assets along with necessary terms and conditions, discounts and approvals.Ensures all deals are within the set tolerances outlined by leadership and provides feedback and analysis of changes that may be needed to tolerances over time.Works closely with operations to ensure all details of each deal are clear during handoff to implementations or support teams.
EDUCATION
Cedar Park High School
High School Diploma
University of Phoenix
Associate's, Information Technology
ABOUT ANNA PORTILLO
As a Deal Desk Analyst at Hospitality Management Systems, I support the sales team in…
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