Anna Kielisiak

Global Organizational Excellence Manager @Signify

Warszawa, PL

Areas of responsibility:• Global Organizational Excellence Manager leading and driving change and improvement programs• Global EFQM Program Manager responsible for leading, developing and executing Road to Excellence strategy at Signify.• Certified EFQM Excellence Assessor, assessing maturity of internal and external businesses.• Business Consultant, Management Board Advisor and Assessor of Supporting Management Teams in the journey towards growth & excellence.• Owning, driving and promoting the Continuous Improvement and Excellence culture on a global scale• Implementing EFQM Model at the management level to support change and improve performance• Executing the annual EFQM assessment planning and follow up.• Measuring the excellence of the processes and maturity of the Signify organizations• Analyzing the assessments results and identifying the global improvement topics and growth potential• Collaborating with cross-functional teams to identify bottlenecks, gaps, areas for improvement as well as business opportunities• Coaching and supporting commercial organizations in ecosystem analysis and in forward-looking dialogues• Support in steering discussions towards identification of the right business opportunities• Drive significant improvements in the Customer NPS • Cooperating with C-level executives and with all business, markets and functions on a global scale• Signify Excellence Competition Program Lead and World Final Event Manager enabling knowledge and best practice sharing on a global scale• Leader of the People & Culture projects |D&I Champion | Organizational Health Ambassador• Lead global team of EFQM assessors