Ann Pedersen
Chief Technology of Service Management
- Role
- Chief, of Service Management at Internal Revenue Service
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
Experience
Chief, of Service Management
Dec 2021 — Present · New York, NY, US
As Chief Technology Office of Service Management we will be building a Service Management Strategy and roadmap aligning to the Agency’s Strategic goals. The scope and objective are to modernize the IT Service’s Operations and Management to drive efficient, agile and secure services focusing on IT Services to meet our customer’s needs. In advancing established processes and frameworks like IT Portfolio Management, FinOps, and TBM provides the transparency, identifying high-risk areas, eliminating duplication and inefficiencies, and appropriately rebalancing the financial spend.
Education
University of Phoenix
Bachelor of Science - BS, IT Systems Management
University of Phoenix
Bachelor of Applied Science (BASc), Information Technology Managment
Skills
- Business Process
- Information Technology
- Pmo
- Internet of Things (Iot)
- Pmp
- IT Strategy
- Itam
- Business Intelligence
- IT Service Management
- Integration
- Change Management
- Project Portfolio Management
- Sdlc
- Solution Architecture
- Vendor Management
- Software as a Service (Saas)
- Requirements Analysis
- Enterprise Monitoring
- Cloud Computing
- Data Center
- Event Management
- Software Development
- Business Analysis
- Security
- Enterprise Architecture
- Disaster Recovery
- Project Management Office (Pmo)
- Governance
- Business Process Improvement
- IT Management
- Strategy
- Saas
- System Administration
- Business Continuity
- Program Management
- IT Operations
- Software Project Management
- Itil
- Project Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.