Ankit Dubey
Operation Manager at UIDAI Adhaar Seva Kendra
- Role
- Operations Manager at IDEMIA
- Location
- Varanasi, UP, IN
- LinkedIn followers
- 500 followers
About Ankit Dubey
Dynamic and young manager with six years of experience helping organizations reach their…
Experience
Operations Manager
Mar 2023 — Present · Varanasi, IN
Overall In-charge of Citizen Centric Program and working as Center Operations Manager.* Centre Operation Handling. Ensure Citizen Centric Programs related services to the resident in an efficient manner.* Manage the administrative and operational activities of the respective of Citizen Centric Programs.* Pursue opportunities to promote the Citizen Centric in the city and the state to facilitate the residents.* Crowd management, Token Management and Queue Management in inside and outside * Ensure all SLA metrics are met as per agreed SLA norms* Liaison with different Govt. department & Authorities across the city to generate more revenue through Citizen Centric Camps.* Coordination with internal department & stake holders.MIS reporting, Cash Management, Expense Management, Stock Management, Grievance Handling, Training to operators* Time Management and Per Kit (Machine / operator)* Productivity Management.* Monitor attrition and ensure timely replacement of resources at Center.
Education
IILM University, Gurugram
Master of Business Administration - MBA, Sales, Distribution, and Marketing Operations, General
2019 — 2021
Mahatma Gandhi Kashi Vidyapeeth
BCA, Computer and Information Sciences and Support Services
2015 — 2018
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