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Ankit Dubey
Operations Manager @IDEMIA
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WORK HISTORY
Operations Manager @IDEMIA
Varanasi, IN
Overall In-charge of Citizen Centric Program and working as Center Operations Manager.* Centre Operation Handling. Ensure Citizen Centric Programs related services to the resident in an efficient manner.* Manage the administrative and operational activities of the respective of Citizen Centric Programs.* Pursue opportunities to promote the Citizen Centric in the city and the state to facilitate the residents.* Crowd management, Token Management and Queue Management in inside and outside * Ensure all SLA metrics are met as per agreed SLA norms* Liaison with different Govt. department & Authorities across the city to generate more revenue through Citizen Centric Camps.* Coordination with internal department & stake holders.MIS reporting, Cash Management, Expense Management, Stock Management, Grievance Handling, Training to operators* Time Management and Per Kit (Machine / operator)* Productivity Management.* Monitor attrition and ensure timely replacement of resources at Center.
EDUCATION
IILM University, Gurugram
Master of Business Administration - MBA, Sales, Distribution, and Marketing Operations, General
Mahatma Gandhi Kashi Vidyapeeth
BCA, Computer and Information Sciences and Support Services
ABOUT ANKIT DUBEY
Dynamic and young manager with six years of experience helping organizations reach their…
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