Aniket Gawali
Software Application Support Engineer @WNS
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WORK HISTORY
Software Application Support Engineer @WNS
Pune, IN
Delivered L1/L2 support for production-grade Java microservices deployed on AWS. Investigated and resolved incidents using JIRA and ServiceNow, ensuring SLA compliance. Utilized AWS CloudWatch for performance monitoring and real-time log analysis. Handled job scheduling and batch monitoring using Control-M. Maintained RESTful APIs using Spring Boot, MySQL, and Hibernate for enterprise systems. Participated in on-call rotations and coordinated with cross-functional teams for incident resolution. Managed deployments using Docker and Kubernetes, ensuring high availability. Automated build and deployment with Jenkins and GitHub Actions in CI/CD pipelines. Conducted RCA for recurring issues and implemented preventive measures. Supported AWS services including S3 for large JSON data processing and storage.
EDUCATION
Adarsh Vidyalay Kangaon
SSC
JSPMs Jayawantrao Sawant College of Engineering, Handewadi Road, Hadapsar, Pune 28.
Bachelor of Engineering - BE
Tuljaram Chaturchand College Of Arts, Science & Commerce, Baramati, Pune (MS).
HSC
ABOUT ANIKET GAWALI
Application Support Engineer with 3+ years of experience in production support, Java…
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