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Angie Turner

Business Analyst Ii @Ellumen, Inc

Baltimore City County, MD, US
EMAILS
a••••••@ellumen.com
MOBILE NUMBERS
+14•••••••10

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WORK HISTORY

Jul 2023 — Present

Business Analyst Ii @Ellumen, Inc

Act as the sole BA on the NDMS Team;• Facilitate Requirements Elicitation Meetings;• Develop and maintain an understanding of customer business needs;• Directly interact with clients regarding business needs;• Conduct gap analysis between existing applications and customer requirements;• Facilitate Backlog Grooming – Preparing stories for discussion beforehand;• Manage Azure DevOps as the team ScrumMaster (Creating Features/Stories (Monitoring Task Board);• Participate in Pre-Planning and Planning Meetings;• Author requirements and working with Developers to ensure full understanding;• Write Release Notes for new features;• Facilitate demos to customer when requested; • Act as Program Manager (PM) when PM is out; including all documentation and meetings;• Act as the Lead Tester when Tester is out;• Act as the Technical Writer when documentation is needed;• Provide support with Timesheets as needed;• Provide support to contractual documentation as needed;• Provide support to NDMS Security Team as needed;

EDUCATION

2000 — 2003

Towson University

Masters, Professional Writing

1996 — 2000

Towson University

Bachelor of Science, English & Mass Communications

ABOUT ANGIE TURNER

15 years of experience as a Technical Writer/Editor; 12 years of experience as a Business Analyst (IT Healthcare, Software Development Industry)• Works based upon the scrum method on sprint teams, following the Agile Framework.• Experience with technical writing and editing has given an advantage when assisting in the development of documentation based on the customer\'s processes and providing clear and concise documentation of client high level and detailed requirements.

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