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Angela Dugan

Senior Technical Writer @Kapsch TrafficCom North America

Austin, TX, US
EMAILS
a••••••••@kapsch.net
MOBILE NUMBERS
+15•••••••69

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WORK HISTORY

Oct 2017 — Present

Senior Technical Writer @Kapsch TrafficCom North America

Austin, TX, US

EDUCATION

N/A

ACC High Technology Institute Technical Certification Program

Webmaster Certification

N/A

Prince George's Community College

Associate's degree, Engineering Technology

N/A

University of Maryland Global Campus

Bachelor of Science - BS, Information Systems Management

SKILLS

SubversionSharepointTestingMadcap FlareProcess ImprovementPostmanRequirements AnalysisQuality AssuranceMicrosoft WordSoftware DevelopmentScrumTechnical DocumentationSqlVisioSoftware DocumentationSdlcXhtmlWatirSoftware Development Life Cycle (Sdlc)DreamweaverProgram ManagementDatabasesFramemakerAccess ControlAgile MethodologiesPhotoshopSoapui

ABOUT ANGELA DUGAN

Technical Writer and Business/Validation Analyst with 20+ years of technical experience. Strong background in all phases of SDLC with an emphasis on software validation and usability.Experience researching and documenting highly technical developer and systems administration documentation.

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