Angela Dugan
Senior Technical Writer at Kapsch TrafficCom AG
- Role
- Senior Technical Writer at Kapsch TrafficCom North America
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Angela Dugan
Technical Writer and Business/Validation Analyst with 20+ years of technical experience. Strong background in all phases of SDLC with an emphasis on software validation and usability.Experience researching and documenting highly technical developer and systems administration documentation.
Experience
Senior Technical Writer
Kapsch TrafficCom North America
Oct 2017 — Present · Austin, TX, US
Education
ACC High Technology Institute Technical Certification Program
Webmaster Certification
Prince George's Community College
Associate's degree, Engineering Technology
University of Maryland Global Campus
Bachelor of Science - BS, Information Systems Management
Skills
- Subversion
- Sharepoint
- Testing
- Madcap Flare
- Process Improvement
- Postman
- Requirements Analysis
- Quality Assurance
- Microsoft Word
- Software Development
- Scrum
- Technical Documentation
- Sql
- Visio
- Software Documentation
- Sdlc
- Xhtml
- Watir
- Software Development Life Cycle (Sdlc)
- Dreamweaver
- Program Management
- Databases
- Framemaker
- Access Control
- Agile Methodologies
- Photoshop
- Soapui
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