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Start for FreeAngel Booker Lachance
Shift Supervisor @Panera Bread
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WORK HISTORY
Shift Supervisor @Panera Bread
Fairfield, OH, US
Contributed to increased sales revenue by $15K per month in 2025 over 2024- Achieved highest brand standard audit score (by 4%) than any other location within the franchise- Consistently scored 99-100% on health department audits- Enforced Panera Bread policies and best practices- Through encouraging and constructive interactions, trained strong team members who worked together to deliver excellent results and customer service- Significantly improved workplace emotional environment- Audit preparation and practice- Built rapport with customers to establish and maintain strong relationships between customers and the company- Iterated with management team on ideas to improve company success while simultaneously providing customer satisfaction- Planned ahead to ensure smooth operation and seamless shift transitions- Solved problems using knowledge and experience.
EDUCATION
Cedarville University
Associate's degree, Cultural Studies/Critical Theory and Analysis
Cedarville University
Bachelor's degree, Linguistics
Western Brown High School
High School Diploma
Springboard
Certificate, UI/UX
ABOUT ANGEL BOOKER LACHANCE
I am looking for a full-time position in the fields of UX, databases, programming, computational linguistics, writing, or editing. I would prefer either on-site or hybrid roles but I am also open to fully remote opportunities.Skills: Wireframing and prototyping in Figma; Creating storyboards, user flows, and research synthesis; Competitive and Heuristic analyses; User interviews; Product testing; SQL; Visual Basic; HTML; CSS; Java Script; English grammar; Fiction and non-fiction writing; Copy writing; Editing; Copy editing; Customer service; People management; Audit preparation and moreI strive for excellence in everything I do. I am ambitious and driven, as demonstrated by the multiple promotions I earned within the first few months of employment at Vector Marketing and Panera Bread.I am a creative problem-solver, committed to constant improvement and exceeding standards. In less than 2 years at Panera Bread, I have contributed to an overall more positive work environment using team-centered approaches. Additionally, since I was put in charge of associate training, customer experiences have been more positive as evidenced by the increased positive reviews for our location as well as the $15K increase in sales revenue per month this year compared to last year. The most recent brand standard audit for our location scored the highest (by 4%) of any other location in our franchise while I was the manager in charge. The health inspections for our location while I have been in charge have scored 99-100% every time.I am constantly looking for ways to learn, grow, and improve both myself and the world around me. Currently, I am learning programming in order to improve and diversify my skills. I plan to get certified in cyber security next.I have achieved much on my own in the technology field and I look forward to working on a team to achieve more in the future!
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