Jesus Andres G.
Principal Technical Account Manager @TTEC
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WORK HISTORY
Principal Technical Account Manager @TTEC
Guadalajara, MX
I am responsible for maintaining the relationships with specific clients and addressing their technical needs as well as finding opportunities to enhance their experience with Ttec. Besides building strong relationships with customers, I work to understand the needs and goals of each client and introduce new solutions and services. I explain the technical details and requirements to a non-technical audience. I work closely with Operation, Workforce Management and Engineering Teams to assist in improving the functionality of the services for my clients.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
EDUCATION
Parkland College
Certificate
Shiloh High School
High School Diploma
ABOUT JESUS ANDRES G.
Principal Technical Account Manager at TTEC
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