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Andreas Schwertfeger
Regional Director Emea Cruise, Marine & Hospitality @Crane Worldwide Logistics
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WORK HISTORY
Regional Director Emea Cruise, Marine & Hospitality @Crane Worldwide Logistics
Hamburg, DE
Sales Development • Develop and execute a Cruise, Marine & Hospitality territory plan by identifying & qualifying top regional/industry opportunities • Identify, develop & maintain relationships with key decision makers • Work across the company & region to create customized solutions • Leverage company resources like SMEs to assist in developing accounts • Maximize cross-selling by lending solution/industry expertise • Participate in the development of corporate business plans, P & Ls & budgets • Global Account Management • Attend worldwide exhibitions & trade shows Post-Sale Account Management • Maintain close involvement with account post-sale to proactively identify additional opportunities or operational issues • Lead account transition to operations & support implementations • Support surveys and SLA audits • Work closely with Operations to deliver high level of service to customers • Escalation & optimization management People Management • Lead and manage diverse teams through influence and persuasion • Collaborate closely with regional and local staff & provide proper guidance and coaching • Leveraging the skills of the right people at the right time • Lead resolution of issues through effective negotiation tactics & manage communication strategy within accounts • Maintain high degree of motivation in team members to retain focus • Work in a matrix organization as well as in a global environment Knowledge Management • Maintain current knowledge of all aspects of the clients’ business through constant updates • Actively contribute to expanding solutions and vertical knowledge • Keep abreast of industry vertical developments • Development of account management and processes Product Development • Development & implementation of global Cruise & Marine product strategy & network • Define & drive business requirements for IT solutions • Negotiations with network partners (road, ocean, warehouse, special services)
EDUCATION
University of Applied Sciences - Hochschule Bremerhaven
Dipl. Wirtschaftsingenieur (FH) - Business Engineer, Transport / Logistics
ABOUT ANDREAS SCHWERTFEGER
I am looking for contacts within the Cruise, Marine & Hospitality Industry. Cruise Lines, Oil & Gas Industry, Vendors, Logistical Service Provider, Shipyards, Hotel Industry, Duty Free Market, Specialties: Cruise lines, suppliers worldwide, logistic experts, wholesale F&B, companies dealing in the Cruise / Marine industry, catering on board seagoing vessels, distribution worldwide, hospitality industry contacts, logistics, distribution, sales, leadership, excellent contacts to shipping industry worldwide, supply chain management, shipbuilding, worldwide travel experience, resources analysis, change management, supply chain management,
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