Andre Harpaul
Senior Business System Analyst @American Express
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WORK HISTORY
Senior Business System Analyst @American Express
New York, NY, US
In this role, I lead go-to-market strategies for loyalty program initiatives, ensuring seamless integration and alignment with marketing and product development. Collaborating with cross-functional teams including Product, Brand, Vendor, and Technology, I deploy globally scalable solutions focused on enhancing user experience and expediting product delivery. Additionally, I drive the Third-Party Lifecycle Management (TLM) program, optimizing partner relations and ensuring compliance with company standards. Furthermore, I guide bank approval processes by defining requirements and streamlining approval workflows.Some of my achievements in this role include:• Successfully launched new partners and products, brand enhancing Membership Rewards program.• Facilitate creation and presentation of strategic documents to senior leadership, ensuring transparency and alignment on project initiatives and progress.• Influenced complex negotiations with 10 new and 30 existing partners, reinforcing strategic alliances, and expanding market reach.• Lead development and execution of go-to-market strategies for new product launches, contributing to cohesive and effective marketing campaign.• Collaborated closely with Consumer Marketing, Legal/Compliance, and Operational Execution teams to ensure successful execution of marketing roadmap.• Presented comprehensive strategic plans and updates to senior leadership, driving informed decision-making and initiative support.
EDUCATION
Mercy College
BS
Mercy College
Master
SKILLS
ABOUT ANDRE HARPAUL
As an accomplished Senior Business Analyst with a comprehensive background in leading go-to-market strategies, optimizing partner relationships, and spearheading risk management initiatives, I excel in navigating complex negotiations and driving product delivery through effective cross-functional collaboration. My expertise lies in implementing robust operational controls, conducting deep-dive root cause analysis, and presenting strategic insights to senior leadership.In my current role at American Express, I lead go-to-market strategies for loyalty program initiatives, ensuring seamless integration and alignment with marketing and product development. I collaborate with cross-functional teams to deploy globally scalable solutions focused on enhancing user experience and expediting product delivery. Additionally, I drive Third-Party Lifecycle Management (TLM) programs and guide bank approval processes.With a strong foundation in operational excellence, I\'ve successfully managed end-to-end resolution, oversight, and governance of Operational Risk Events (OREs) and Corrective Action Plans (CAPs) across various roles. I\'ve conducted comprehensive testing of business controls, supported process owners in documentation and development, and managed audit programs to ensure compliance and service excellence.Looking forward, I\'m committed to leveraging my management skills and analytical acumen to deliver scalable solutions and drive business growth in a senior analytical role. Let\'s connect to explore opportunities for collaboration and growth. Feel free to reach out to me here on LinkedIn.
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