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Andre Babaian
Senior Director, Software Product Quality & Engineering (Spqe) @Mars Veterinary Health
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WORK HISTORY
Senior Director, Software Product Quality & Engineering (Spqe) @Mars Veterinary Health
Westlake Village, CA, US
MARS Veterinary Health is a global division within MARS Petcare, with the sole objective of advancing the veterinary profession for the health and wellbeing of people, pets, and planet through the network of over veterinary clinics worldwide and nearly associates. I lead enterprise-wide strategy for product management & quality engineering, test automation, and Practice Management System (PMS) lifecycle optimization across veterinary clinics. I direct 50+ global engineers, QA leads, and PdMs in product rollout, governance, and AI-powered testing innovations.• Owned roadmap and execution of Voyager Health Practice Management System (PMS) deployment across hundreds of clinics.• Defined and led the implementation of a next-gen QMS aligned with enterprise product strategy and regulatory standards.• Directed automation-first product validation, building frameworks for UI/API/performance testing across 50+ product lines. • Launched AI-enhanced quality practices for predictive defect detection and risk-based prioritization.• Partnered with Engineering, Product, and Compliance to accelerate time-to-market by 35% while improving release stability.• Oversaw release pipelines for mobile/web apps; improved delivery cadence, integrated DevOps and CI/CD best practices.• Championed cross-functional product discovery, technical roadmap planning, and continuous customer feedback loops.• Established quality governance, compliance documentation, and training programs.• Mentored on-shore, near-shore, and off-shore QA teams to improve skill maturity and collaboration.• Managed vendor relationships, SOWs, and staffing plans aligned with business demands.• Led and oversaw cross-functional teams in the Data Center migration multi-million-dollar project.• Compiled and reported QA KPIs to measure overall performance and providing the upper management with test validation daily/weekly/monthly/quarterly status reports.
SKILLS
ABOUT ANDRE BABAIAN
As Senior Director of Software Product Quality & Engineering at Mars Veterinary…
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