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Paulina Andrade
Executive & Leadership Talent Acquisition Coordinator @HSBC
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WORK HISTORY
Executive & Leadership Talent Acquisition Coordinator @HSBC
Lead and provide administrative support, ensuring quality and compliance controls. Successfully closing over 50 executive level positions- Execute monthly audit quality controls reviewed in Global forums, focusing on quality of job advert and overall recruitment standards. Providing insights to identify improvement opportunities across recruitment processes- Manage the Recruiting Helpdesk mailbox, ensuring fast and human-oriented support to clients, candidates and key stakeholders. Closing more than 220 cases, always maintaining a high quality experience- Be responsible for training other team members on executive level topics, such as interview scheduling, offer creation, onboarding tasks, etc.Improvement and Strategic Projects- Redesign and relaunch interview correspondences in the recruitment system, delivering templates that are more friendly to candidates and managers- Helped develop an operational reporting control to identify issues within the Onboarding step, ensuring timely notification to the proper team- Deliver a training session on effective communication and cultural impact for the US offshore recruiting team,strengthening consistency and a high service standard.
EDUCATION
Tecnológico de Monterrey
Bachelor's degree, Psychology
ABOUT PAULINA ANDRADE
Talent Acquisition specialist, passionate about developing and improving recruitment strategies to provide a greater experience for candidates and hiring managers.
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