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Customer Support Specialist @PandaDoc
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WORK HISTORY
Customer Support Specialist @PandaDoc
Warsaw, PL
EDUCATION
Minsk State Linguistic University
Bachelor's degree, Language Interpretation and Translation
Minsk State Linguistic University
Master's degree, Language Interpretation and Translation
IT Academy
Trainee, Software Testing
ABOUT ANASTASIYA ZHUK
Support Specialist with over 3 years of experience in customer support, focusing on SaaS solutions. I’ve helped clients and users to solve their problems and ensure they have a smooth, hassle-free experience. I excel at collaborating with technical teams to resolve clients’ issues, applying my software testing experience. I pay great attention to customer feedback and share their insights with the product team. Fluent in English and Russian, with basic proficiency in German and Polish, I’m always ready to dive in and tackle challenges in fast-paced environments.
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