Anastasia Falony

Payroll Team Lead @Rippling

Leading/ramping the 5 core product experts by project stretch product assignments Leading leads cross functionally by creating a standing product lead meeting to ensure proper communication on product updates. Driving growth and development of the payroll team with trainings on new product launches such as client-facing third party sick pay, QSEHRA reflecting on the W2, and customization to add year to date information to box 14 Worked cross functionality with other CX teams to streamline processing. Revamped the import process with implementation leaders The go to payroll person for executive level escalations Created an internal help center guide for frequently ask questions that does reduce the amount of tickets going to our engineering team