Amy Ho
Senior Customer Success Specialist @Amadeus
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WORK HISTORY
Senior Customer Success Specialist @Amadeus
EDUCATION
The University of Western Ontario
Bachelor of Arts (B.A.)
SKILLS
ABOUT AMY HO
Update: Adapting sales and operating standards to meet local COVID regulations while focusing on customer service, company profits and environmental considerations. Personal Philosophy: I embrace proactive change.I look at ways to improve efficiencies, profitability and service. My goal is to find out of the box strategies to make things better for all stakeholders and reach the next bar of excellence. Creative Solutions: Brainstormed, planned, executed new concepts to maximize client experience, company profitability and change management for team members. Leadership: Lead, coached and inspired teams of directors, managers, coordinators, union team members to achieve annual multi-million dollar revenue goals. Planning: Partnered with clients to plan the successful execution of events including conferences, trade shows, social galas, weddings, training seminars; Liaised with vendors - decorators, audio visual, production, florists, staging etc. Coordinated with all levels of law enforcement, security and military Client Diversity: Corporate, Association, Government, Social Specialty in coordinating with high level political/international/corporate leaders, celebrities, film crews, media
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