Amy E. Swan
Director of Quality @Acentra Health
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WORK HISTORY
Director of Quality @Acentra Health
VA, US
EDUCATION
Grand Canyon University
BSN, Nursing
Emory University
Project Management Certification
Emory University
Lean Six Sigma for Healthcare Green Belt
Grand Canyon University
Master of Science in Nursing, Nursing with Public Health Emphasis
Sanford-Brown College
Associate of Science (AS), Nursing Science
ABOUT AMY E. SWAN
I am passionate about leveraging technology to improve quality, patient safety, and efficiency. My experience has given me the knowledge to create systems that deliver the safest and most efficient patient care possible, avoid penalties, and grow business. I have a proven track record of skyrocketing performance by leading successful teams using Lean and Agile methods. My innovative solutions can boost metrics, save time, and sustain gains. I am committed to truly listening and understanding client needs and exceeding their expectations- Smartsheet Builder-TJC Prep IPF & BH-New DQM Trainer-Consulting-Project Lead-Performance Improvement-Quality Metrics-Risk Management-Patient Engagement-30 Day Readmissions-HCAHPS-Population Heath -Hospital Acquired Conditions-Client Facing-Executive Suite Presentations-Issue Resolution and Support-Meaningful Use Guidance-Nursing and Physician Workflow Process Improvement-Documentation Recommendations-Client Education-Product Development-Software Implementations-Survey Preparedness-Transitions of Care-Applications Wellsky, Strateq, Azalea, MEDHOST (formerly known as HMS) Your CareCommunity (Patient Portal), Business Intelligence, SaaS, FileMaker Pro, Soapware, Smartsheet, ChartPad, Quest, Microsoft Office Suite
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