Amina Karan

Experience Center Guide @General Motors

SE

My main task as a Experience Center Guide at Cadillac is to play a key role in driving brand growth and strengthening relationships with both customers and the local community. I lead the sales process by providing strategic guidance on electric vehicles, while enhancing the customer journey from initial contact to purchase decision. With deep product knowledge and a customer-centric approach, I ensure that each client receives a tailored and premium experience.I also act as a brand ambassador at local events and networking functions, boosting visibility and sales. Additionally, I am responsible for coaching and mentoring team members, ensuring we meet our strategic goals both locally and across Europe.