Amie Bergstrand

Unify Comms and Change Manager @Mars

Chicago, IL, US

Supports the transition of HR and R&D workstreams to a new ServiceNow portal by leading change management for a multi-workstream digital transformation initiative. Responsible for managing service line change impacts, stakeholder alignment, training, communications strategy, and tracking change KPIs.• Developed and implemented a comprehensive change management plan aligned with the program and workstream for the ServiceNow portal rollout, minimizing resistance and fostering stakeholder engagement.• Created a training strategy and worked with the training manager to deliver learning journeys to equip Associates with essential skills for the new portal.• Built and maintained relationships with senior leaders and department heads across HR and R&D, tailoring communications to address service line-specific needs.• Conducted change impact analyses to identify potential disruptions and established strategies to address and mitigate these challenges proactively.• Partnered with cross-functional teams to align change and communication strategies with the broader program launch, ensuring consistency and alignment with Mars’ transformation goals.

St. Ambrose University

Bachelor's degree, Public Relations and Communications Marketing

St. Ambrose University

Project Management