Amie Bergstrand

About Amie Bergstrand

Change management leader with 10+ years of experience driving digital adoption, transformation, and employee-first engagement across global organizations. I’ve led enterprise rollouts like ServiceNow and Microsoft Teams, built scalable change frameworks, and partnered with cross-functional teams to drive adoption and behavior change.PMP- and Prosci-certified, I bring a blend of structure, empathy, and strategy to every transformation—making change clear, actionable, and sustainable.

Experience

1. Unify Comms and Change Manager

   Mars

   Oct 2023 — Present · Chicago, IL, US

   Supports the transition of HR and R&D workstreams to a new ServiceNow portal by leading change management for a multi-workstream digital transformation initiative. Responsible for managing service line change impacts, stakeholder alignment, training, communications strategy, and tracking change KPIs.• Developed and implemented a comprehensive change management plan aligned with the program and workstream for the ServiceNow portal rollout, minimizing resistance and fostering stakeholder engagement.• Created a training strategy and worked with the training manager to deliver learning journeys to equip Associates with essential skills for the new portal.• Built and maintained relationships with senior leaders and department heads across HR and R&D, tailoring communications to address service line-specific needs.• Conducted change impact analyses to identify potential disruptions and established strategies to address and mitigate these challenges proactively.• Partnered with cross-functional teams to align change and communication strategies with the broader program launch, ensuring consistency and alignment with Mars’ transformation goals.

Education

• St. Ambrose University

  Bachelor's degree, Public Relations and Communications Marketing

  2001 — 2005

• St. Ambrose University

  Project Management

  2017 — 2018

Skills

• National Event Marketing
• Presentation Development
• Project Management
• Microsoft Office
• Direct Marketing
• Social Media
• Proposal Production
• Public Relations
• Salesforce.com
• Adobe Creative Suite
• Marketing
• Trade Shows
• Webinar Development
• Press Releases
• Marketing Communications
• Brand Management
• Email Marketing
• Sharepoint
• Advertising
• Strategy
• Multi-Channel Marketing Strategy