Amel D.

About Amel D.

With over 20+ years of IT/IS experience and 7 years of aerospace IT site lead, I am a seasoned IT BRM at L3Harris Technologies, a global aerospace and defense technology innovator. I have current knowledge of enabling technologies, hardware and software installation, networking concepts and protocols.As the IT focal for the Aerojet Rocketdyne Huntsville site, I work closely with the IT Supplier teams for overall end user service functions, acting as the key liaison across site units, the information technology department, and outside vendors. I also partner proactively with business leaders to discover ways to leverage and utilize business technology as a discriminator to enable the business growth via enhanced effectiveness, cooperation, and innovation. My customers and higher management personnel know me as an effective problem-solver who will go the extra distance to meet their needs and help the team succeed. I have a record of meeting and exceeding customer and leader expectations and generating profit.

Experience

1. IT Business Relationship Manager for Missile Propulsion

   L3Harris Technologies

   Jan 2022 — Present · Huntsville, AL, US

   IT focal for the Missile Propulsion sector comprising sites in Huntsville AL, Camden AR, Orange VA, Orlando FL, and Cincinnati OH. Responsible to work closely with the IT Supplier teams for overall end user service functions. Acts as the key liaison across site units, the information technology department, and outside vendors. Acting as the voice of the units assigned and championing their technology needs. Partners proactively with business leaders to discover ways to leverage/utilize business technology as a discriminator to enable the business to growth via enhanced effectiveness, cooperation, and innovation. Represent the sites within the IT organization to select solutions that meet the needs of the business and ensures that the balance between scope, timing, quality, and cost are maintained with new solutions introduction. Serve as the change representative to site personnel to drive increased adoption for technology initiatives and demand management based on changes in business needs. Leads efforts to improve the customer agility, efficiency, innovation capabilities, and quality of products and services, primarily through the introduction of innovative business processes and alignment of technology.

Education

• Athens State University

  Bachelor of Arts (B.A.), History

  2006 — 2010

• University of North Alabama

  Master of Business Administration - MBA, Information Systems

Skills

• Dhcp
• Databases
• Software Development
• Html
• Printer Support
• Microsoft Exchange
• Exch
• User Interface Design
• Web Design
• Web Development
• Technical Support
• Wicket
• Microsoft Sql Server
• User Experience
• Photoshop
• Brocade
• Dns Administration
• Help Desk Support
• Citrix
• Client-Server Application Development
• Computer Hardware
• Citrix Xendesktop
• Windows
• Computer Proficiency
• Microsoft Servers
• Wireless Networking
• Network Administration
• Printers
• Active Directory
• Windows Server
• Hardware
• Group Policy
• Router Configuration
• Software Engineering
• Networking
• Tcp/Ip
• Java
• Microsoft Office
• Servers