Ambika Panchal
Software Engineer @Capgemini
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WORK HISTORY
Software Engineer @Capgemini
Navi Mumbai, IN
EDUCATION
Sadhu Vaswani Institute of Management Studies, 6, Koregaon Road, Pune 411001
Master of Computer Applications - MCA, Computer Software Engineering
Swami vivekanand college of science and technology ,udgir
Bachelor's degree, Computer Science
Shri chaitanya junior college ,himayatnagar hydrebad,Telangana state
12th, Computer Science
ABOUT AMBIKA PANCHAL
I am Ambika Panchal, working as a Salesforce Developer at Capgemini with an MCA background, currently working on Salesforce Agentforce to build intelligent, autonomous AI agents that streamline business processes using trusted enterprise data. I specialise in using Agent Builder, Prompt Builder, Apex, Flows, and system integrations to create AI-driven solutions that enhance customer experience and improve operational efficiency.With hands-on experience across Salesforce Clouds, automation, security models, and emerging Einstein + Agentforce capabilities, I am passionate about developing scalable CRM applications. I enjoy solving complex business challenges through clean design, automation, and AI-powered innovation while continuously expanding my technical expertise.Key Skills:• Agentforce – Prompt Builder, AI Workflows, Intelligent Case Resolution, AI Agents• Development – Apex, Triggers, SOQL/SOSL, LWC, Aura• Automation – Flows, Process Builder, Workflow, Approvals• Administration – Profiles, Roles, Permission Sets, Security Model, Validation Rules• Clouds – Sales Cloud, Service Cloud• Data Tools – Data Loader, Data Import WizardsI aim to contribute to impactful digital transformations while continuously learning and innovating.
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