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Amanda Campbell

Salesforce Technical Product Manager @ACC New Zealand

Wellington, NZ
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2023 — Present

Salesforce Technical Product Manager @ACC New Zealand

Wellington, NZ

Owns the technical vision, strategy, and roadmap of the Salesforce Platform to meet customer needs and has the accountability to ensure these are communicated effectively and understood. Represent the voice of the customer and the business in the development of the strategy and vision, and will lead the platform through the entire lifecycle, ensuring a focus on a quality user and customer experience. Member of the Agile Release Train (ART) Leadership being jointly responsible for the operational management, culture, and outcomes delivered by the ART. Collaboratively identify and define the customer and business needs, understand the solution context, and develop the vision, strategy, and roadmap for the platform ensuring alignment with the business strategy and a focus on prioritizing changes with the greatest return on investment and benefit alignment.

EDUCATION

1987 — 1991

Table View High

Matric

1992 — 1994

Cape Peninsula University of Technology

ND Financial Information Systems

N/A

University of Pretoria/Universiteit van Pretoria

W&RSETA - Retail Management Development Programme (NQF6)

SKILLS

Data MigrationPmoIT StrategySoftware Development Life Cycle (Sdlc)Business ProcessSoftware Project ManagementItilInformation TechnologyEnterprise ArchitectureIT OperationsProject DeliveryRequirements GatheringUser Acceptance TestingItil V3 Foundations CertifiedIT Service ManagementChange ManagementBusiness RequirementsBusiness AnalysisBusiness Process DesignIT ManagementIntegrationProject Portfolio ManagementStakeholder ManagementSoftware DocumentationSdlcSolution ArchitectureSoftware DevelopmentSystems AnalysisBusiness Process ImprovementRequirements Analysis

ABOUT AMANDA CAMPBELL

Strategic Technology Leader | Driving Digital Transformation, People & …

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