Alvin Joykutty
Wfm Counsultant and Tech Support @Delaplex
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WORK HISTORY
Wfm Counsultant and Tech Support @Delaplex
Nagpur, IN
EDUCATION
St. Vincent pallotti college of engg & tech.
Bachelor of Engineering (B.E.), Information Technology
ABOUT ALVIN JOYKUTTY
As a Workforce Management (WFM) consultant & Technical Specialist with 8+ years of experience in production support, customer operations, and WFM platforms, including strong hands-on expertise in Legion WFM. Proven track record in handling critical incidents, mentoring teams, managing stakeholders, and delivering high-impact technical solutions. Skilled in leading support operations, driving root cause analysis, improving processes, and ensuring SLA compliance.
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