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Allison Thurschwell
Management Consultant @Spring Health
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WORK HISTORY
Management Consultant @Spring Health
Provide management consultation that enhances employee wellbeing and workplace effectiveness- Coordinate Critical Incident Response (CIR) requests - Complete management referral intakes according to established guidelines; assure appropriate placement of management referred employees; provide guidance regarding EAP protocols to counselors working with employees- Provide follow-up to monitor employee compliance and feedback to supervisors, HR/Managers- Confirm that necessary paperwork is in place to both providers, HR/Managers including signed releases in order to coordinate follow-up with treatment providers, and other necessary HR/Managers- Provide limited after care monitoring (following up with employees and/or providers to ensure the safety of employees and continuation of treatment)- Assess for risk and manage member and organizational crises by providing in-the-moment support, triage, safety planning, and follow up- Identify and problem-solve issues that serve as a barrier or disruption to care, with support from leadership- Act as a subject matter expert on the key customer including the customer’s benefits ecosystem and programs to provide appropriate referrals to members and to support the navigation team supporting the customer- Maintain accurate and complete documentation of required information that meets risk management and regulatory requirements.
EDUCATION
Kennesaw State University
Master’s Degree, Clinical/Medical Social Work
The University of Georgia
Bachelor's Degree, Psychology
ABOUT ALLISON THURSCHWELL
Licensed Clinical Social Worker (LCSW) | Substance Abuse Professional (SAP)
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