Allie Cothren

Director, Customer Concierge @UKG

Lewiston, ID, US
EMAILS
a••••••••@ukg.com
MOBILE NUMBERS
+14•••••••25

Signup · Get unlimited contacts

WORK HISTORY

Feb 2025 — Present

Director, Customer Concierge @UKG

View department →

EDUCATION

N/A

Western Governors University

Bachelor of Education - BEd

SKILLS

Curriculum DesignManagementWorkforce PlanningOrganizational DevelopmentHuman Resources Information Systems (Hris)KronosQuality AssuranceCustomer SatisfactionCoachingCustomer ExperienceOnboardingInstructor-Led TrainingLeadershipTalent AcquisitionAccount ManagementBenefits AdministrationEmployee HandbooksEmployee RelationsPersonnel ManagementInterviewsNew Hire OrientationsAdp PayrollHiringHuman ResourcesE-CommercePerformance ManagementEmployee TrainingCall CentersEmployee BenefitsEmployee EngagementHrisHR Policies

ABOUT ALLIE COTHREN

At my core, I’m a teacher — and I’ve carried that mindset into every chapter of my career. I’m energized by transformation — empowering teams, streamlining processes, and turning challenges into opportunities. I believe the best results come from curiosity, collaboration, and a people-first mindset.At UKG, I lead the GTM Services Concierge team — the first stop in a customer’s journey after they sign on. My team guides organizations through the critical handoff between sales and implementation, ensuring every experience feels personal, intentional, and successful.We’re not just onboarding customers — we’re shaping relationships that last. Through empathy, data, and process, we’re reducing churn, increasing CSAT, and creating experiences that scale with excellence.

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.