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Allan Peter Untalan
Services Delivery Manager @SoftwareOne
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WORK HISTORY
Services Delivery Manager @SoftwareOne
US
EDUCATION
UC San Diego
Microsoft Systems Engineering
National University
Bachelor’s Degree, Information Technology Management
UC Irvine
Computer Engineering & Anthropology
SKILLS
ABOUT ALLAN PETER UNTALAN
Customer Success leader in technology with 20+ year track record of excellence in Client relationship management, technical account management, enablement, and professional services delivery. I have a passion for driving impactful change while always following the moral obligation to do the right thing. I have dedicated my career to helping medium and large enterprises to implement operational strategies, reduce financial risk, and establish governance with sustainable processes to ensure a center of excellence using best in breed SaaS solutions, as well as lead them through digital transformation from the traditional on premise mentality.It is my privilege to be a catalyst for collaboration and advocating internally and externally to overcome organizational obstacles to ensure a frictionless business outcome with efficiency and scale.Some of my Beliefs: • I believe in empathy helps us understand how others are feeling so we can respond appropriately to the needs of others or the desired outcomes of an organization.• Always assume positive intent. Foster trust through transparency and having faith in people make for great communication and healthy relationships in all aspects of life.• Curiosity and wonder will always take you to new heights and lead to discoveries that may drive transformational change. I encourage enablement and growth every chance I get. • Diversity should be embraced. Talent comes in all shapes and sizes and from all corners of the universe. It adds more to the collaborative decision-making process, and will increase satisfaction, productivity and lead to faster innovation. • The way we win matters; Success isn\'t just about winning. I surround myself with others that believes doing the right thing is leading with courage, taking the high road and making the tough calls.
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