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Alister S.
Head of Customer Services @Bravegen
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WORK HISTORY
Head of Customer Services @Bravegen
Auckland, NZ
EDUCATION
Victoria University of Wellington
Bachelor of Commerce (B.Com.), Commercial Law; Human Resource Management and Industrial Relations
ABOUT ALISTER S.
Ten years of SaaS experience and expertise in B2B and B2C, owning C-suite relationships with Large Global Customers in Telco, Retail, Tech, and Financial industries orchestrating all elements of the Customer Success journey from implementation to scale- Strategic and determined in creating a holistic end-to-end experience by establishing and building customer relationships, understanding customer challenges and KPIs, and helping customers achieve their goals through highly customized implementation, servicing, and account management strategies- Hands-on mentor who takes a proactive interest in hiring, training, and nurturing high-potential talent. Able to identify and mentor future leaders and manage employee development and retention efforts virtually and in-person
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