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Alicja Grad-Szczech

Delivery Manager, Salesforce Practice @ABB

Tarnobrzeg, PL
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2025 — Present

Delivery Manager, Salesforce Practice @ABB

PL

Spearhead the end-to-end delivery of Salesforce Quote & CLM capabilities, ensuring seamless development and team collaboration- Manage transformation projects, uphold high standards of quality, and coordinate with vendors for capacity planning- Drive successful execution from sprint planning to AMS handover, ensuring rigorous testing and continuous improvement- Maintain budget and tracking responsibilities, providing timely status updates and risk assessments- Significantly contribute to the overall success of Salesforce initiatives within the organization.

EDUCATION

2003 — 2006

Swietokrzyska Academy in Kielce

Bachelor's Degree, Management and Marketing

2000 — 2005

Swietokrzyska Academy in Kielce

Master's degree, Political Sience

ABOUT ALICJA GRAD-SZCZECH

I am a highly experienced Global Project Manager currently serving in a leadership role at ABB, with a decade of dedicated service within the IT department. My career journey has been marked by continuous growth and a profound commitment to achieving excellence in project management, IT service delivery, and team leadership.Key Skills and Expertise: Remote Contractor Management IT Management IT Service Management Operations Management Team Management Process Optimization Continuous Improvement PRINCE2 and ITIL Certified Proficient in EnglishProfessional Journey:In my current role as an IS Project Manager - Applications Development at ABB, I have been entrusted with overseeing the successful planning, scheduling, budgeting, execution, and delivery of multiple critical applications. My responsibilities extend to IS governance, encompassing reporting, risk and issues management, and lessons learned. I adeptly apply both Waterfall and Agile methodologies to adapt to evolving project needs.

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