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Alicia Valderrama

Director, Global Operations & Marketing @Sekuro

Sydney, AU
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2024 — Present

Director, Global Operations & Marketing @Sekuro

As Director of Global Operations at Sekuro, I spearhead transformational change and operational excellence across our international business. Working closely with our C-suite executives, I drive strategic initiatives that enable our rapid global expansion while maintaining operational efficiency and innovation at scale.My dynamic portfolio encompasses strategic leadership across:• Global Operations & Administration• Human Resources & Talent Strategy• Process Engineering & Systems Architecture• IT Infrastructure & Digital Transformation• Sales Operations & Revenue Optimisation• International Integration & GrowthKey achievements and responsibilities include:• Partnering with CEO, CFO and COO to shape and execute business-critical strategies across our operations in Australia, UK, and Asia• Orchestrating enterprise-wide transformation initiatives that drive operational excellence and foster international growth• Leading the development of scalable, data-driven frameworks that enable informed decision-making and business agility• Co-architecting progressive HR strategies alongside our Head of HR, focusing on talent development, leadership capability, and cultivating an exceptional global culture• Pioneering innovative approaches to sales and revenue operations that enhance client experience and accelerate business performance• Providing executive sponsorship for strategic innovation projects that revolutionise our operational capabilitiesMy focus centres on dissolving organisational silos, fostering cross-functional collaboration, and building future-ready operational frameworks that position Sekuro as a leader in the global market.

EDUCATION

2012 — 2016

Macquarie University

Bachelor of Science (B.S.), Ecology and Evolutionary Biology

SKILLS

TelemarketingCloud StorageManagementInventory ManagementEnterprise SoftwareCloud ComputingCustomer Relationship Management (Crm)Data Storage TechnologiesMicrosoft OfficeSales ProcessCloud SecurityData Backup SolutionsCustomer RetentionCustomer ServiceMicrosoft WordLeadershipBusiness Development

ABOUT ALICIA VALDERRAMA

Business Resilience | Operational Excellence | Passionate Leader

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