Melissa al Ghossein
Logistics Manager @IKEA
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WORK HISTORY
Logistics Manager @IKEA
Clermont-Ferrand, FR
Used advanced Excel and Power BI to analyze data, generate reports, and optimize processes, reducing the percentage of damaged articles impacting the company\'s turnover.Worked with inbound and outbound teams to manage container flow, optimize delivery schedules, and coordinate with transport partners.Ensured accurate logistics tracking and exception handling with strong attention to detail, while meeting KPIs in a fast-paced environment.Worked on optimizing article movement from truck reception to final storage, improving flow efficiency and reducing handling time.Led daily team briefings to align on priorities, ensure task clarity, and maintain a collaborative and results-driven work environment.Managed transport operations using various CRM systems and handled bail paperwork to ensure smooth and compliant logistics processes.
EDUCATION
University La Sagesse
Bachelor of Science - BS
ESC Clermont Business School
Diplome Programme Grande Ecole
College Saint Joseph - Zahle
Economics and Sociology
ABOUT MELISSA AL GHOSSEIN
With a strong foundation in supply chain management, I am passionate about optimizing…
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