Alex D. McCrary

VP, Program Management Transformation Lead @Citi

Jacksonville, FL, US

Lead enterprise-wide transformation initiatives across business, technology, risk, and operations, aligning multi-year programs to strategic objectives and regulatory priorities within a highly regulated financial environment• Direct large-scale program portfolios (multi-million dollar scope), delivering complex initiatives including technology modernization, process re-engineering, and operational efficiency improvements• Serve as a trusted advisor to senior leadership, translating strategic vision into executable roadmaps with defined governance, KPIs, and measurable business outcomes•Establish and enforce program governance frameworks, improving decision-making speed, transparency, and executive-level reporting across cross-functional stakeholders•Drive cross-functional alignment across business units, technology, legal, compliance, and risk, reducing silos and accelerating execution in a matrixed organization•Implement standardized delivery methodologies (Agile, Waterfall, Hybrid), increasing predictability, reducing delivery risk, and improving time-to-market for critical initiatives•Identify and mitigate enterprise-level risks and dependencies, proactively resolving issues that impact regulatory commitments and strategic timelines•Lead process optimization and continuous improvement efforts, leveraging Lean Six Sigma principles to eliminate inefficiencies and enhance operational performance• Oversee resource strategy and capacity planning, optimizing allocation across programs to maximize productivity and minimize overutilization• Deliver executive-level communications and reporting, including steering committee materials, status dashboards, and risk summaries that inform critical business decisions• Champion change management strategies, driving adoption of new systems, processes, and organizational models across impacted teams

Liberty University

Doctor of Philosophy (Ph.D.), Communication, General

University of Phoenix

Bachelor of Science (BS), Information Technology

Columbia College

Master of Business Administration (M.B.A.), Business Administration and Management

University of North Florida

PMI Training, Project Management

Florida Agricultural and Mechanical University

Electronics Engineering Technology