Alexis Poling
Director of Client Service @MetLife
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WORK HISTORY
Director of Client Service @MetLife
EDUCATION
The Wharton School
CEBS Designation, Insurance
Louisiana State University
Master of Business Administration - MBA
Florida State University
Bachelor's degree, Psychology
Florida State University
Bachelor's degree
ABOUT ALEXIS POLING
Alexis is a strategic, forward-thinking service leader with deep expertise in client experience, service operations, and broker partnership across complex insurance environments. Known for elevating service delivery, driving cross-functional alignment, and building high-performing teams that consistently exceed performance metrics. A respected partner to sales and senior leadership, bringing excellent communication and interpersonal skills, data-driven decision-making, and a solutions-first mindset to improve outcomes, reduce friction, and strengthen market competitiveness.
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