Alexis Poling

Director of Client Service, at MetLife

Role
Director of Client Service at MetLife
Location
Melbourne Beach, FL, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Alexis Poling

Alexis is a strategic, forward-thinking service leader with deep expertise in client experience, service operations, and broker partnership across complex insurance environments. Known for elevating service delivery, driving cross-functional alignment, and building high-performing teams that consistently exceed performance metrics. A respected partner to sales and senior leadership, bringing excellent communication and interpersonal skills, data-driven decision-making, and a solutions-first mindset to improve outcomes, reduce friction, and strengthen market competitiveness.

Experience

  1. Director of Client Service

    MetLife

    Apr 2026 — Present

Education

  • The Wharton School

    CEBS Designation, Insurance

    2013 — 2016

  • Louisiana State University

    Master of Business Administration - MBA

    2018 — 2020

  • Florida State University

    Bachelor's degree, Psychology

    2009 — 2013

  • Florida State University

    Bachelor's degree

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Alexis Poling — Director of Client Service at MetLife in Melbourne Beach, FL, US | Unifers