Albino Bortolini
Director, Sales Operations - all Americas @Sysmex America, Inc.
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WORK HISTORY
Director, Sales Operations - all Americas @Sysmex America, Inc.
Miami, FL, US
Funnel/lead-to-quote, contracting governance, SOPs>Order processing and contract modifications: reduce manual steps, improve handoffs/transparency>Continuous improvement / automation / standardization initiatives) & ()>Design/implement/standardize: CRM, CPQ, CLM, reporting/dashboards, sales comp tools>Cross-functional adoption, training, and ongoing optimization), & >Commercial data governance, hygiene (accuracy/completeness), master data & controlled docs>Audit readiness (internal/external)>KPI framework + recurring reporting and analytics (cycle time, error rates, pipeline health, win/loss, productivity)) & >Pricing administration and governance>Margin/financial structure assessment, promotion controls>Invoice accuracy, process integration to reduce rework and improve profitability), & >Strategic deal execution workflows: T & Cs, redlines, amendments, approvals/escalations>RFP/tender excellence: on-time quality submissions, content coordination, controlled library, audit/benchmarking win-loss): & >Lead/coach teams, performance & succession>Sales enablement via templates, training, scalable tools and processes
EDUCATION
FGV - Fundação Getulio Vargas
Master of Business Administration (M.B.A.), Business Administration and Management, General
Pontifícia Universidade Católica do Paraná
Bachelor of Science (BSc), Information Technology
Pontifícia Universidade Católica do Paraná
Certification, Six Sigma Black Belt
The George Washington University School of Business
Master Certification, Project Management
Harvard Medical School
Certification, Health/Health Care Administration/Management
SKILLS
ABOUT ALBINO BORTOLINI
I help complex organizations turn commercial chaos into scalable, measurable revenue execution.Multicultural Commercial Excellence / Sales Operations / Revenue Enablement leader with ~20 years of global experience helping complex, matrixed organizations standardize execution and scale growth. I operate at the intersection of Sales, Pricing, Deal Desk & Deal Governance, Contracting, Commercial Analytics, and CRM/Commercial Systems—where the right process + data + tools measurably improve sales productivity, compliance, and customer experience.I specialize in business transformation, operating model design, governance, and international expansion, including M&A / integration and cross-country rollouts in highly regulated environments (ANVISA, FDA, Health Canada). Industry experience spans medical devices manufacturing, diagnostics/reagents, and automation/robotics.Known for bridging business and technology: translating commercial strategy into standardized workflows, scalable platforms, KPI frameworks, and portfolio roadmaps. Strong background in program & project management (PMP), project/portfolio management, and service management, with a track record of improving performance through Lean Six Sigma methods, as a Certified Black Belt.Currently enrolled in the Healthcare AI Transformation Program @ Harvard Medical School, exploring practical applications of AI to optimize commercial and operational outcomes.
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