Al Antosca

Senior Manager, Operations Planning @Monster

2008 – 2025Senior Manager, Operations & Planning | Salesforce Administrator | Senior Technical Project ManagerPromoted through successive leadership roles at Monster over nearly two decades, with increasing responsibility for global operations, enterprise platforms, compliance readiness, and technical project delivery. Served as a Salesforce Administrator and strategic execution partner across cross-functional teams, enabling business transformation through technology and scalable process design.Key Contributions & Accomplishments:Developed operational processes, playbooks, and response protocols to standardize team performance across regions and platforms.Bridged business and technical functions, aligning IT execution with Sales, Order Management, and Customer Operations to eliminate silos and resolve systemic issues.Salesforce Administrator leading platform governance, optimization, and integrations with CPQ Partner solutions (Apttus/Conga, Zuora etc.), Lead generation/enrichment platforms like Leadspace and LeanData and Internal operational tools supporting Sales, Compliance, and Customer Experience.Directed a major CRM transformation from Siebel to Salesforce and CPQ achieving full adoption with zero attrition, and delivering on time and within budget.Led 24/7 global support operations for mission-critical CRM and Order Management systems—ensuring high availability, responsive troubleshooting, and continuous uptime.Owned technical compliance audit preparation for SOX, PCI, and SOC/SAS 70 standards—implementing defensible audit trails and reducing regulatory risk.Planned and executed enterprise disaster recovery testing, covering critical infrastructure systems and data continuity.Negotiated vendor agreements and managed platform enhancements to support scalability, security, and business growth.