Alan Sebastian
Technical Sales Coordinator @IDEX Corporation
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WORK HISTORY
Technical Sales Coordinator @IDEX Corporation
Waterloo, ON, CA
Fielding inquiries and providing responsive service support to customers and channel partners• Troubleshooting field issues and preparing technical solutions• Preparing detailed proposals/quotes for spare parts, refurbishments and some new equipment• Support Order Entry• Coordinating with manufacturing operations & logistics teams to execute on customer orders• Facilitating advanced or customized requests with engineering teams to overserve customers• Addressing warranty claims and coordinating Return Materials Authorizations (RMA’s)
EDUCATION
Siva Sivani Institute of Management
PGDM, Marketing
St. Thomas College
BCA, Computer Applications
St, Thomas Higher Secondary School Thope, Higher Secondary Board
HSC; 10+2, Mathematics and Computer Science
Don Bosco Higher Secondary School
SSLC; 10th
ABOUT ALAN SEBASTIAN
I am a flexible and adaptable individual with good listening and quick learning skills. I learn from my mistakes and i am optimistic
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