Akashdeep Dhiman

About Akashdeep Dhiman

Executive Assistant Manager | Food & Beverage Leader | Hospitality Operations ExpertWith a strong foundation in hospitality management and over 15+ years of experience leading high-performing teams, I bring a dual strength in strategic hotel operations and exceptional food & beverage management. My career journey spans from hands-on F&B leadership to overseeing multi-departmental hotel functions as an Executive Assistant Manager.As an EAM, I’ve been responsible for driving guest satisfaction, optimizing operational efficiency, and enhancing financial performance across departments—from Front Office to Housekeeping, Engineering, and F&B. I thrive in dynamic environments where attention to detail, service excellence, and team development are key to success.My roots in Food and Beverage remain a core strength. From concept development to cost control, staff training, and creating memorable dining experiences, I’ve led F&B operations that consistently exceeded guest expectations and business targets.

Experience

1. Executive Assistant Manager

   Lemon Tree Hotels

   Nov 2024 — Present · Ludhiana, IN

   End-to-end hotel operationsLeadership developmentGuest experience & service excellenceInnovative F&B conceptsRevenue growth through operational excellenceWith extensive experience in hotel operations management, I bring a dynamic and results-driven approach to the role of Executive Assistant Manager (EAM). Over the years, I’ve honed my ability to oversee and enhance the operational efficiency of diverse departments, ensuring a seamless guest experience while maximizing profitability and performance.As an EAM, I work closely with the General Manager to implement strategic initiatives across the hotel, including managing daily operations, streamlining processes, and leading cross-functional teams. My expertise spans rooms division, food and beverage, housekeeping, and guest services, with a keen focus on maintaining operational excellence, financial performance, and high guest satisfaction levels.What drives me is the challenge of managing multiple moving parts in a fast-paced environment while fostering a strong team culture and elevating the guest experience. I take pride in my leadership approach—empowering teams, optimizing resources, and delivering results that exceed expectations.Areas of expertise include:Leadership & Team DevelopmentOperational Strategy & ExecutionFinancial & Budget Management (P&L oversight)Revenue & Cost OptimizationGuest Satisfaction & Service ExcellenceCross-departmental Collaboration

Education

• Punjab Technical College

  Diploma in Hotel Management, Restaurant/Food Services Management

  2002 — 2003

• Devi Ahilya Vishwavidyalaya (DAVV), Indore

  Bachelor's Degree, Hospitality Administration/Management

  2006 — 2010

Skills

• Banquets
• Food & Beverage
• Rooms Division
• Hospitality
• Hygiene
• Hospitality Industry
• Resorts
• Hotel Management
• Restaurant Management
• Micros
• Pre-Opening
• Hospitality Management
• Budgets
• Food