Akash Narayanan

Sr Manager, Customer Solutions @Amazon Web Services (AWS)

Munich, DE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2023 — Present

Sr Manager, Customer Solutions @Amazon Web Services (AWS)

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Munich, DE

Responsible for customer success of business across Central Europe & Nordics customers ensuring customer outcomes• Drive account strategy, executive connections and delivery of some of the largest AWS telco customers in EMEA including GenAI initiatives, cloud native development and complex IT migrations• Develop and support a team of Senior professionals owning customer success across EMEA Telco customers• Hired 300+ people across Amazon interviewing as an Amazon Bar Raiser (hiring expert)

EDUCATION

2015 — 2017

HEC Paris

Master of Business Administration (M.B.A.), Marketing Specialization

N/A

University of Mumbai

Bachelor of Engineering (B.E.), Electronics

SKILLS

Customer IntelligenceProduct DevelopmentFunctional TestingEmbedded SystemsCustomer SatisfactionManagementEngineeringTeam ManagementIndustrial ProductsHardware ArchitectureAutomotive ProductsCoordination SkillsProject ManagementTest AutomationTeam LeadershipRequirements AnalysisSystem Testing

ABOUT AKASH NARAYANAN

Technology professional skilled in delivering value at the intersection of technology and business. I guide AWS enterprise customers in the Telco industry in dealing with the impact of cloud technology on people, process & governance. The end goal is to help customers maximize the benefits of using AWS cloud. International experience working in India, Europe and the US across the product development life cycle, account management, project management & customer relationship management. Knowledgeable on cloud computing, e-commerce, automotive, industrial and non-profit sectors. Experienced in market research, people management & in influencing without authority.

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Akash Narayanan — Sr Manager, Customer Solutions at Amazon Web Services (AWS) in Munich, DE | Unifers