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Ajeeta Bakshi

Senior Vice President- Strategy Execution @Standard Chartered

Bengaluru, KA, IN
EMAILS
a••••••••@sc.com
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2023 — Present

Senior Vice President- Strategy Execution @Standard Chartered

Bengaluru, IN

Responsible for Strategy Execution, developing Service Models and Fulfillment for the COO office of Group Risk Services.

EDUCATION

2019 — 2020

Columbia Business School

Executive Education, Digital Business Leadership

1998 — 2000

Centre for Management Development, Modinagar

Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services

1992 — 1995

Delhi University

Environmental Sciences

SKILLS

Operations ManagementPerformance ManagementCrmLeadershipCreditBankingRisk ManagementTeam ManagementCustomer Relationship Management (Crm)Relationship ManagementOutsourcingSix SigmaCertified Scrum MasterAnalysisChange ManagementBpoManagementBusiness Process ImprovementProcess ImprovementBusiness TransformationProject ManagementService DeliveryCall CentersBusiness DevelopmentBusiness AnalysisVendor ManagementManagement Information Systems (Mis)TrainingBusiness Process Outsourcing (Bpo)Mis

ABOUT AJEETA BAKSHI

Senior leader & strategist having over 25 years of rich & insightful experience, with a niche in Service Enablement and Delivery. Have demonstrated excellence in critical Project Delivery and Operations Consultancy for Compliance Adherence, Regulatory Remediation, Risk Management, Robotics Process Automation (RPA) including Testing and Implementation. Expertise spans across Strategy Implementation, Operations Leadership, Process Management & Transition, Customer Engagment among other critical aspects. Possess ability of driving large teams and working closely with multi-location and cross-functional resources. Proven competence in conceptualizing & implementing innovative, pioneering & strategic initiatives leading to top line growth and bottom line improvement. Spearheaded process transformation initiatives; frame work direction and plan for the associates post capability assessment / need analysis Accredited across the career for driving strategic initiatives that have ably delivered improved Operations, higher revenue & profitability, better processes and increased cost efficiency. Key Highlights include: Green Belt and Scrum Certified. Part of the winning team of the Celent Model Bank award for RPA for 2019. Project Lead for the Enterprise’s maiden business integration-cum-transformation project, using Robotics Process Automation (RPA) technology – led successful implementation in a highly regulated process, resulting in savings of over $1.6 M End to end transformation of processes – getting automation ready, determining requirements, establishing procedures for intake, implementation and execution of the project Integrated businesses to reduce handoffs, thereby resulting in reduced turn times. This straight through processing has ensured client delight and additional cost savings.

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