Aiden Soto

Front Desk Associate- Sales and Billing @LA Fitness

Phoenix, AZ, US

In a dual sales and service role, I’m responsible for converting gym walk-ins into members and managing billing communications. I regularly interact with clients in person and over the phone to resolve account issues and ensure smooth operations at the front desk- Closed memberships by building rapport and presenting customized plans- Collected overdue payments by communicating billing concerns with clarity- Managed daily check-ins, account updates, and member inquiries with professionalism