Afsar Pasha

About Afsar Pasha

Talented Operations manager well-versed in multifaceted business and employeemanagement to achieve targeted results. Decisive leader and strategic problemsolver with exceptional communication and foresight. Organized and personnel focused strategic problem-solver with innovative solutions to uncharted problems.

Experience

1. Manager

   JPMorganChase

   Jun 2013 — Present

   Leading the team of 8 to 15 people.* Motivated and trained employees to maximize team productivity.* Minimized resource and time losses by addressing employee or issuedirectly and implementing timely solutions.*Coached team members in techniques necessary to complete job tasks.*Instructed junior team members on protocols and procedures of eachstation to maximize contributions.*Prepared detailed reports on updates to project specifications, progress,identified conflicts and team activities.*Accounting Support Team is an upstream process for International TrustServices, we majorly work on clearing Errors, Reconciliation Breaks,Suspense ledgers, Cash matching, KTA Kofax (uploading Bank statement)which will help International Trust Services in preparing financial statements.*Support change and process improvement initiatives working with thevarious impacted groups.*Driving practices around documentation that provides guidance toEscalation/Service center group in using environments and compliancewith security and fair usage policy.*Participate in RCSA (Risk & Control Self-Assessment) & FMEA (Failure ModeEffect Analysis) to ensure appropriate controls are in place to mitigate riskand pass Audits.*Ensuring accurate data is available to the ITS (International Trust Services)to complete the financials.

Education

• Quwathul Islam high school

  B.com graduate