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Major Incident Manager @Fujitsu
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WORK HISTORY
Major Incident Manager @Fujitsu
Łódź, PL
EDUCATION
Technical High School
Degree
ABOUT ADNAN DURGUT
Results-oriented Service Process Lead with over six years of experience in IT service management, incident resolution, and process optimization. Proven expertise in managing high-priority incidents, enhancing operational efficiency, and fostering collaboration across international teams. Skilled in ITSM and ITIL methodologies, dedicated to delivering efficient solutions and improving service quality while maintaining compliance with SLA requirements.
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