Aditya Vijay

Role: Process Executive at Groww
Location: Jaipur, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Aditya Vijay

I believe that the best customer experiences happen where empathy meets…

Experience

Process Executive
Groww
Nov 2024 — Present · Jaipur, IN
Manage and resolve client queries related to trading, mutual funds, and payments through multiple channels.• Collaborate with product and tech teams to handle escalated issues effectively.• Gather and evaluate customer feedback to identify improvement areas and suggest enhancements.• Consistently maintain high customer satisfaction scores through proactive support and clear communication.• Support team onboarding and training for new members to maintain service consistency.• Use Excel and CRM systems to analyze data trends and reduce response time.

Contact information

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•••••@groww.in
Personal email
•••••@•••••.com
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Current company

Groww

Financial Services · 3.1K employees · Founded 2016 · Bengaluru, Karnataka, India

We are a strong and enthusiastic team focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA. Every product, every design, every algorithm down to the tiniest detail is executed keeping the customers’ needs and convenience in mind. Our people are our greatest strength. Everyone at Groww is driven by ownership, customer-centricity, integrity and the passion to constantly challenge the status quo. Are you as passionate about defying conventions and creating something extraordinary as we are? Let’s chat. Our Vision Every individual deserves the knowledge, tools, and confidence to make informed financial decisions. At Groww, we are making sure every Indian feels empowered to do so through a cutting-edge multi-product platform offering a variety of financial services. Our long-term vision is to become the trusted financial partner for millions of Indians. Our Values Our culture enables us to be what we are — India’s fastest-growing financial services company. Everyone at Groww enjoys the autonomy and flexibility to bring their best work to the table, as well as craft a promising career for themselves. The values that form our foundation are: Customer centricity Ownership-driven culture Keeping everything simple Long-term thinking Complete transparency Groww is India’s No.1 Stock Broker based on active clients user data as per NSE as on 1 March, 2026 and is the largest distributor of Mutual Funds SIPs. SEBI Registration: https://bit.ly/4cZ6gUN

groww.in

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About Aditya Vijay

Experience

Process Executive

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