Adina Salah

About Adina Salah

Results-oriented leader with experience in both corporate and startup environments. Known for fostering collaboration, sparking creative thinking, and building high-performing teams. Skilled at navigating fast-paced, customer-focused settings, with a strong track record of managing multiple projects and delivering on strategic objectives.

Experience

1. Senior Vice President, Customer Success

   Mediaocean

   Feb 2024 — Present

   Oversee Customer Solutions and Sales Operations teams to ensure the successful delivery of large-scale ad tech platform onboardings for brands & agencies. Lead the strategic direction to provide a seamless customer experience and maximize revenue potential.Manage implementation and project management functions certifying projects are on time, within budget, and achieve quality standards.Foster strong customer relationships ensuring outcomes align with expectations and business goals.Optimize processes and technologies to reduce inefficiencies and improve overall performance.Facilitate cross-functional participation and alignment between Sales, Customer Engagement, Legal, and Finance teams to ensure a unified approach to revenue generation and business compliance.

Education

• Illinois State University

  Bachelor of Science (BS), Marketing

Skills

• Digital Marketing
• Integrated Marketing
• Online Advertising
• Marketing Communications
• Public Relations
• Account Management
• Brand Management
• Project Management
• Direct Mail
• Digital Media
• Database Marketing
• Outdoor Advertising
• Advertising Management
• Marketing
• Email Marketing
• Fulfillment Management
• Operations Management
• Mobile Marketing
• Customer Service
• Sweepstakes
• Contests
• Inventory Management
• Social Media
• Business Requirements
• Vendor Management
• Quality Control
• Data Transmission
• User Experience
• Retail Marketing
• Crm
• Creative Direction
• Management
• Digital Strategy
• Customer Relationship Management (Crm)