Adem A.
Operational Support Analyst @Intrum
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WORK HISTORY
Operational Support Analyst @Intrum
Reigate, GB
Create, maintain, and configure automated file transmissions using FTP, SFTP, FTPS, and NDM.• Participate in regular team meetings on how to streamline the Citrix environment and provide feedback.• Help implement the ITIL methodology.• Monitor and manage mainframe computers.• Utilize team SharePoint site to stay current with any policy updates.• Diagnose, troubleshoot and resolve all customer issues and concerns.
EDUCATION
Tower Hamlets College
Access to HE: Humanities, Law, Distinctions and Merits
ABOUT ADEM A.
As the Co-Founder of CompCo, I\'ve immersed myself in the exhilarating intersection of business and technology, marking the beginning of my journey in Information Technology. This role signifies the starting point where I ventured into the dynamic realm of company management and operations, honing my skills in meticulous attention to detail, collaborative problem-solving, adept reporting, vigilant system monitoring, and sharp analytical insights. My experiences as an Information Technology Support Engineer for Groovy Gecko and an Operational Support Analyst for Intrum, along with my background in military discipline at NATO, further contributed to shaping my foundational knowledge in IT. Having served in roles such as Rules of Engagement Advisor and Translator Corporal, as well as NATO Help Desk Corporal, I learned the value of precision, resilience, and adaptability. Embarking on this professional adventure, I\'ve witnessed the transformative power of technology in our society. My commitment to excellence, fostered by military discipline, coupled with a proactive approach to challenges, fuels my fervor for success. Beyond mere titles and roles, I\'m a dynamic force eager to contribute meaningfully to the social success of ventures, credited by my recommendations. Thrilled to connect with fellow professionals! Dive into my profile for a blend of hands-on expertise and a genuine passion for the dynamic duo of tech and business. Let\'s embark on this journey together, exploring exciting opportunities and crafting success stories! And remember, always follow your dreams and have an unfathomable zeal to forever learn!
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