Adeel Ahmed

About Adeel Ahmed

7+ Years of experience in networking and security engineering with strong hands - on…

Experience

1. Business Analyst

   Morgan Stanley

   Jan 2024 — Present · San Francisco, CA, US

   Act as a strategic liaison between business units, stakeholders, and technical teams to gather, analyze, and translate business requirements into functional specifications and user stories for agile delivery.Lead end-to-end business analysis efforts for CRM implementations and enhancements, ensuring alignment with compliance, risk, legal, and corporate policies.Collaborate cross-functionally with developers, QA testers, UX designers, and product owners to design innovative and reusable solutions that streamline operations and improve customer experience.Conduct user acceptance testing (UAT) and support QA validation by verifying that technical solutions meet business needs and performance expectations.Facilitate agile ceremonies, manage sprint priorities, and maintain product backlog to ensure timely delivery of high-impact features.Translate complex business challenges into data-driven insights and technical strategies using SQL and advanced Excel functions for impact measurement and issue resolution.Deliver stakeholder presentations and demos to secure buy-in, communicate progress, and ensure alignment across multiple business domains.Provide end-user training and support to promote adoption of new systems and processes, acting as a SME for internal teams and business partners.Utilize tools like Jira, Confluence, Microsoft Project, and Visio to document workflows, manage tasks, and track progress across concurrent projects.Promote a culture of continuous improvement by identifying process gaps and implementing scalable solutions to boost productivity and reduce manual effort.Contributed to full SDLC implementation of Salesforce CRM, from requirements gathering through testing, deployment, and post-go-live support.

Education

• Trine University

  Master of Science - MS

  2023 — 2024