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Adam Ward F Fin

Finsia Retail and Business Industry Council (Australia & Nz) @FINSIA

Auckland, NZ
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2020 — Present

Finsia Retail and Business Industry Council (Australia & Nz) @FINSIA

NZ

EDUCATION

2006 — 2009

Wellington

Diploma Business Studies & Diploma Human Resources, Business/Commerce.

SKILLS

Business StrategyAccount ManagementChange ManagementSalesRetailB2bCustomer RelationsRelationship ManagementManagementTeam BuildingInvestmentsMortgage LendingStakeholder ManagementTeam LeadershipTrainingCustomer SatisfactionLeadershipRecruitingCredit RiskStrategic PlanningBusiness TransformationSales OperationsCreditPerformance ManagementFinancial ServicesCrmSales ManagementAnalysisBusiness PlanningOperations ManagementBudgetsFinancePeople ManagementBankingRisk ManagementTeam ManagementBusiness DevelopmentProcess ImprovementPortfolio ManagementCustomer Experience

ABOUT ADAM WARD F FIN

As a senior leader with a significant background across financial services, my passion is to build teams that love what they do and who deliver great results through working together - always doing what is right for customers, the business and each other. I believe that structure liberates, and have had a great deal of success transforming average performing business into high performing teams, by focusing on clarity, capability and motivation within a defined structure. Proven ability to lead a complete business with responsibility for all functions and operations – Westpac Vanuatu 20••••08Key Skills and Professional Strengths• Leadership – significant experience in senior management and leadership roles within the finance sector with ability to change culture within a business, enhance staff morale, customer satisfaction and improve financial performance• Change Management – expertise across management of change and transformation with the ability to lead business through ambiguous and changing periods. • Coaching – leads high performing teams and coach towards effective sales outcomes and strategies delivering exceptional customer experience• Sales and Customer Engagement – Identifies customer needs and converts customer needs into viable and commercially beneficial sales outcomes, able to manage budgets and maximise profitability• Relationship Management – committed to build trust, rapport, and confidence with all stakeholders• Communication – Articulates ideas in a clear and concise manner and provides open honest and high-quality advice.Qualifications and Professional Development• Prosci Certification (2010)• New Zealand Diploma in Business/HR (2007)• Management Development Centre, Senior Managers Development Program• Sales Management - Sydney Graduate School of Management• Coaching Academy – the Forton Group• Meikle Files Black• Rogen – Presenting with Influence • Dealing With Negative Attitudes• Strategic Factor System - KPI

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